Smart City App - App for helping the Society

What is a Smart City App?

The term “smart city” is used to describe a city where technology is used to manage the urban landscape. The technologies that are used in smart cities are usually sensors, data analytics  and other information and communications technologies.
The Smart City App Is Developed By Kaizen Infotech Solutions Pvt Ltd to Help the Citizens Connect Directly to Government Officials and their Services.

Features of a Smart City App

There are Number of Features available in smart City App that help to coordinate between Civic Body and Government Officials. Kaizen infotech has taken into consideration the problems that are faced by the citizens and provided a one stop solution to solve these problems using this Tool.
  • Essentials Services Directory
    In This Directory you get all the contact numbers of civic servants. Also all the contact numbers of Emergency Services that help in emergency.
    Example: Nearest Hospital, Nearest Police Station, etc.
  • Document and Certifications
    In Smart City App a citizen can Apply for any document & Certificate in Online Platforms.
    Example: Apply for Birth & Death Certificates, Various Types of License.
  • Online Payment
    In Online Payment, citizens can pay various bills and taxes online.
    Example: Electricity Bill, Water Bill, All types of Taxes.
  • Transportation
    In This Feature citizens can know the timings of Public Transport such as Bus, Train, Metro etc. It also helps citizens in knowing the fares that are charged by Rickshaws and Taxis in the city.
  • Survey/ Polling
    Survey or Polling Directory helps to know the Opinion of Public on Different Issues with Help of Polling System.
  • Area of Interest
    In the Area of Interest Feature the Citizens can choose their interest Area and receive notifications regarding the same.
  • Complaints & Grievance Redressels
    In This Feature the Public can raise Complaints with an Option of Uploading a Photo with the Location of the complaint. These complaints will be tracked using a ticketing system.
  • Health Management
    Health management feature allows a citizen to get all the information Regarding Nearby Hospitals & Clinics and Other Health Related Services.
  • Disaster Management
    In the Disaster Management module citizens will get all the information about the nearest disaster shelters, do’s and don'ts during a disaster, emergency contact information and much more.
  • Digital Dashboard
    Feature of Digital Dashboard developed for Mass Communication with all the Citizens, Citizens from particular wards, or various categories like Senior Citizens, Women, Students, Entrepreneurs, etc.
  • News Feed
    Live news feed directory from civic body to the citizens
  • Gallery
    In the Gallery module citizens can view and share the pictures uploaded by the civic body.
  • Tourism Information
    Tourism Information Directory helps to know the information about tourist places, Places of attraction.

Internal Communication Within Civic Body

Smart City App is also developed for internal communication of the civic body.

There are Multiple Directories or Features Available in internal Communication

Grievance Redressal:

Submit complaints with the option of uploading photos with location Complaint tracking & get status updates


Benefit: e.g. Select lists of Grievances like potholes, Illegal construction etc, get in touch with the lawmaker directly to get the desired solution. This can create a significant list of Testimonials of satisfied citizens who would talk about this to the society

Essential Services Directory:

Contact details of all Emergency services of the city.

Benefit: Hassle free one-stop solution resulting in a better search of services nearby

Relevant Government Scheme:

List & Educate people with localized schemes.

Benefit: Guide Citizens in various Govt. schemes. It would be a great crowd puller, giving lawmakers the much-desired Fame & Admiration.


Video/Photo updates of candidates with citizens, i.e. – Jan Sampark/ Charity/ Public meetings.

Benefit: Years of accomplishment preserved in one digital platform.

Performance Chart:

Past achievements and contributions of candidates towards the constituency

Benefit: Users can share the content in various social media platforms. This, in turn, will improve Public Image.

Alerts & Mass Communication:

Overview of focused alerts from the application & one push notification can go to everyone or selected group/area.

Benefit: Powerful Engagement tool for the citizens to read the latest information updated by you. This has the power to reach a large number of people in a very short period of time.

News Feed:

Live broadcast of city news.

Benefit: This will work like Breaking News feature of popular News

Channel application


Various citizen survey polls/opinion polls to gather


Benefit: Don’t rely on “gut feelings” to make important decisions,

         rather take the opinion of the people.

Social Media Feed in Real Time:

Integrate all social media in one app.

Benefit: All Interactions in one place along with schedule postings &  expansion of your online network even further


Share your upcoming plans/goals & future development to the citizens

Benefit: This shows your commitment to the community

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Kaizen Infotech Solution is the best IT Company In Thane, Mumbai that Provides the Services like Customize Mobile App Development Company, Website Design, and Development Company, Computer Hardware and Networking Company, Customize Software Development company in Thane, Mumbai.


Kaizen Infotech Solutions Pvt. Ltd
102, Arihant Plaza co-op Housing Society,
Ph-1, Ghodbunder Rd, Owale, Thane West,
Thane, Maharashtra 400615
122, Gala Complex, DDU Marg, Mulund, Mumbai City, Maharashtra, 400080

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